Most travellers never need their embassy. If you do, knowing where it sits and what it will actually do saves hours. Most embassies are in Ankara, with consulates in Istanbul and sometimes Izmir, Antalya or Adana. Walk-in access is limited, so book or phone first.
Main contacts (as of 2026)
We checked these against official government pages, but numbers change, so confirm on your government’s site before you travel.
- United Kingdom: Embassy in Ankara, +90 312 455 33 44, with 24/7 telephone support for emergencies. A Consulate-General operates in Istanbul. Public access is by appointment only.
- United States: Embassy in Ankara, Consulate General in Istanbul and a consulate in Adana. After-hours emergency lines are +90 312 294 00 00 (Ankara), +90 212 335 90 00 (Istanbul) and +90 322 455 41 00 (Adana).
- Canada: Embassy in Ankara at Cinnah Caddesi 58, +90 312 409 27 00. Consulate General in Istanbul, +90 212 385 97 00.
- Australia: Embassy in Ankara, +90 312 459 95 00, and a Consulate-General in Istanbul, +90 212 393 33 00. No walk-ins; appointments only.
- EU countries: Germany, France, Italy, Spain and others have embassies in Ankara and consulates in Istanbul. Look up your own country’s foreign ministry page for current details.
In an emergency
Call 112 for ambulance and emergency services, or 155 for police, before contacting anyone else. Once you are safe, call your embassy or consulate. Keep a photo of your passport and the embassy number saved offline. Our Türkiye safety guide covers common risks, and good travel insurance pays for medical care and evacuation, which embassies cannot.
What embassies can do
- Issue emergency travel documents
- Contact family or friends on your behalf
- Provide lists of local lawyers and doctors
- Visit you if you are arrested or hospitalised
- Advise on crisis situations and evacuations
What they cannot do
They cannot pay your bills, get you out of jail, interfere in local court cases, or give legal advice.
If you lose your passport
- Report the loss or theft to the local police and get a written report (needed for insurance and replacement).
- Contact your embassy or consulate. Bring photos, any copy of your passport, and the police report.
- Apply for an emergency travel document, usually valid for a single journey home.
- Check your entry stamp or e-visa status. You may need to settle this before exiting, so see our Türkiye visa guide.
If you are in the capital while waiting on paperwork, a guided tour of Ankara fills the time well, with Anıtkabir the obvious first stop.